YardApes Inc, Northwest Connecticut's leading landscape firm, is seeking a qualified Landscape Professional to join our team!

Account Manager

Account Manager Wanted!

We’re seeking an experienced multi-tasking whiz with a passion for providing excellent customer service and the outdoors to join our Account Management team!

The Account Manager provides a primary point of contact for our clients and assists the operations team in achieving high quality landscape services.   The Account Manager will be responsible for achieving revenue, profitability, and contract renewal goals through the delivery of outstanding service and strong client relationships.

  • Develop and maintain long-term client relationships to ensure their expectations are met or exceeded, and complaints are resolved throughout the cycle of their contracts.
  • Communicates client’s expectations and deliverables to Operations Team.
  • Identifies job site priorities and/or coordination of job site schedules.
  • Performs regular property quality audits to provide enhancement and/or maintenance opportunities to the client and to provide feedback to the Operations Team on quality of work on properties
  • Creates client proposals, contracts, and recommendations that achieve targeted revenue and gross profit goals
  • Involved with  company growth through sales, networking and marketing initiatives
  • Provides excellent organizational management, leadership and communication between client and Operations Team.
  • Collaborates with Sales Manager and Production Team to ensure profitability goals are in alignment for subcontracted services, materials, equipment, projects, labor management, etc.
  • Provides support on collection of accounts receivables.
  • Promotes high standards for customer service, safety culture and a positive team environment.
  • Provides assistance on managing crew members as needed including performance management, addressing complaints, and planning, assigning or directing work load.
  • Handles high-level conflict and provides resolutions that are beneficial to the client without negatively impacting the operations or reputation of the client and the company.
  • Assists in ordering material and supplies for projects in a timely fashion.
  • Supports and promotes company standards including company culture, company goals and objectives, and state and federal laws or regulations.

Qualifications

Education

Required:

High School, GED or better

Recommended:

Associates in Business Administration and/or Horticulture


We can’t wait to meet you, but please do not visit our headquarters without scheduling an appointment with our Human Resources Department.
Our management staff is in and out of the office (dependent on project demands) and we want qualified candidates to meet the right personnel at the appropriate time.
 

Interested candidates are encouraged to first visit the application portal here: YardApes Account Manager

We believe everyone everywhere benefits from a connection with nature.